Privacy Policy

Last updated: January 2025

Nordstone Journeys Pvt. Ltd. ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services.

Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Travel preferences, dates, and itinerary details
• Payment information (processed securely — we do not store card details)
• Communications with our team via WhatsApp, email, or our website forms

How We Use Your Information

• To plan and book your travel arrangements
• To communicate with you about your booking and trip
• To send relevant travel updates, offers, or information (you may opt out at any time)
• To improve our services and website
• To comply with legal obligations

Data Sharing

We do not sell your personal data. We may share your information with:

• Hotels, resorts, airlines, and travel suppliers necessary to complete your booking
• Payment processing partners (under strict data security agreements)
• Government or regulatory authorities when required by law

Data Security

We use industry-standard security measures to protect your personal information. All payment transactions are processed through secure, encrypted channels. Despite these measures, no transmission over the internet is 100% secure.

Cookies

Our website uses cookies to improve your browsing experience and understand how visitors use our site. You can control cookie settings through your browser.

Your Rights

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, contact us at the details below.

Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations, typically up to 5 years after your last interaction with us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website.